FAQs

What is self storage?

Self storage is a storage facility that allows you to store your excess items in a secure unit. You place your items in the unit of your choice and lock the unit yourself. You are the only one with a key to your unit who can access your items. You can visit your unit anytime during access hours (daily from 8:00 am – 7:00 pm) to add or retrieve items as you need them.

What are the hours of operation?

Access to your storage unit is available 7 days a week from 8:00 am to 7:00 pm, except Christmas and New Year’s day. If you require access outside of these hours, please call our office to make arrangements. Our office hours are 9:00 am to 5:00 pm every day except Sunday.

Do you provide a lock?

You provide your own lock and they are available for purchase at our A1 Self Storage office.

How much notice do I need to give you to vacate my storage unit?

A1 requires 2 weeks’ notice to move your belongings out.

What is the shortest length of time that I can store my belongings at A1?

One month is the shortest length of time that you can rent a storage unit for your belongings.

How do I pay my monthly bill?

A1 offers several payment options including Visa, MasterCard, Interac, cash, cheques and PayPal.

Do you have heated storage units?

A1 does not have heated units available at this time.

Can I drive my vehicle up to the door of my storage unit? 

Yes, we have several unit sizes that offer drive-up accessibility and convenience.

Do you offer storage for business customers?

Yes, in addition to customers who are storing their residential goods, we offer storage for businesses who need space for inventory, files, equipment or storage during relocation.

What does ‘on-site manager’ mean?

A1 has managers who live on-site at our facility. This ensures that your belongings are safe and secure 24 hours a day, 7 days a week.

What is a roll-up door?

Roll-up doors provide efficient access to your belongings. You access your stored items by sliding a latch and lifting the door upward, similar to a garage door.

What items are not allowed to be stored in an A1 storage unit?

Items that are illegal, dangerous, highly flammable, perishable, precious or alive cannot be stored.

Are my items insured when they are stored at A1?

A1 is not responsible for the contents of your unit and we recommend that you obtain adequate insurance coverage.

Can I store a vehicle at A1?

Yes, you can easily store a vehicle in one of our larger size drive-up bays.

3632 Hart Highway

Prince George, BC, V2K 2Z3

info@a1selfstorage.ca

250-962-5600

@A1SelfStoragePG

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